MyIMMS system disruption affecting MYXpats Centre services

On 9 September 2026, the Expatriate Services Division (ESD) published an announcement confirming that the Immigration Department of Malaysia's MyIMMS system is currently experiencing a temporary service disruption. According to the notice, the cause is a technical issue affecting the infrastructure that supports the system, and the announcement identifies services at the MYXpats Centre as being affected.

In short: ESD has confirmed the disruption and attributed it to a technical issue with the system's supporting infrastructure. The announcement does not specify which individual services are affected, how long the disruption is expected to last, or when normal service will resume.

What ESD Has Confirmed

The announcement is brief, and we are reporting only what it states:

  • The system affected is MyIMMS, operated by the Immigration Department of Malaysia;
  • The disruption is described as temporary;
  • The cause is a technical issue affecting the supporting infrastructure; and
  • Services provided through the MYXpats Centre are affected.

No further detail has been released at the time of writing. We would encourage employers and pass holders to read the announcement in full at the official ESD portal, linked below, and to monitor that page for any follow-up notice.

Our Note to Clients

Until ESD issues a further update, we are not in a position to say how any particular application will be affected. What we can say is that a disruption of this nature is a matter of system availability rather than a change in policy or requirements β€” nothing about eligibility, documentation or process has changed.

If you have an application in progress or a deadline approaching in the next few weeks, let our team know. We will keep monitoring the ESD portal and will update this page as soon as further information is published.

Source: Expatriate Services Division β€” MyIMMS System Disruption Affecting MYXpats Centre Services Β· Published 9 September 2026